Riverside Public Utilities
COVID-19/Coronavirus Update
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Construction standards, building permits and more.



Beginning April 15, 2021, the One Stop Shop will open to the public in an expanded capacity from 9 am to 4 pm Monday through Friday, except Wednesdays from 10 am to 4 pm. Based on customer demand and volume, the One Stop Shop hours may vary and we encourage you to call ahead to help ensure you receive service.

Please allow additional time to process applications as we continue working with a reduced work force in place and limited customer capacity to maximize safe practices in the workplace.

Customers are highly encouraged to continue submitting all permit applications, payments, monitor project status and complete the plan review process remotely using the Public Permit Portal. We encourage you to call our One Stop Shop with any questions before visiting City Hall in person. Stay safe, save time, and save money utilizing the City’s online resources and avoid the possibility of long wait times for service in the One Stop Shop.

For customers choosing to visit the One Stop Shop, please note the following conditions apply to ensure a safe environment for all:

  • Customers must wear appropriate face coverings while visiting City Hall
  • Customer temperature checks are mandatory before entering the One Stop Shop
  • Only one customer per project will be permitted in the One Stop Shop to ensure appropriate social distancing. Exceptions: One parent and a child, a non-Spanish speaking translator is needed, or one person assisting a disabled patron
  • A maximum customer limit has been implemented in the One Stop Shop lobby with a designated overflow waiting area outside of the ground floor lobby entrance in the plaza, as needed.

Existing Projects: Existing permit applications under review and utilizing a paper plan format may drop off resubmittals at City Hall in accordance with this policy or by visiting the One Stop Shop when open to the public. Existing projects in ePlan will continue electronically and may not be converted to paper. 

Permits that are ready to issue may occur remotely by contacting B&S staff in accordance with established procedures. You may also obtain permits in person by visiting the One Stop Shop during business hours open to the public.

New Projects: all new permit applications (with or without building plan review) are highly encouraged to register and utilize the new Public Permit Portal.

Customers may also submit new permit applications, make payments and submit projects by visiting the One Stop Shop during limited business hours open to the public in accordance with this policy.

Also note that existing permit and plan check applications will continue to remain valid with expiration dates extended 180 days beyond the lifting date of the declared emergency, when occurs. This does not include parcel and tract map approvals, which are subject to the Subdivision Map Act of the State of California.




Step 1: Provide all documents requested from RPU Electric Engineering for early design

Step 2: Fill out transmittal form & drop complete package off

Transmittal Form

Advisory Note: The One Stop Shops plan drop off schedule is Monday through Friday from 9 am to 4 pm, except on Wednesdays from 10 am to 4 pm

Please contact the Electric Engineering Division at (951) 826-5489 or via email ElectricDevelopment@RiversideCA.gov  for further information.

Thank you for your patience and understanding. 

Download our application for electric design services. You can also check interconnection standards FYI.

Every entry by any personnel into a Public Utilities high voltage distribution structure will require the presence of a Qualified Electrical Worker (QEW).

See a list of links to all the Riverside building permits you’ll need for building safely.



General Information

Meter spots, temporary power, access to Riverside building permits, and more.

Application for Electric Design Service

See the application for starting services in electric design.

Interconnection Guide

Read about the standards for interconnected non-utility-owned electric generation.

Qualified Electrical Worker Requirements

You'll need these required documents and forms to begin.

Underground Construction Standards

Find underground construction standards and specifications.

Electric Rules & Rates

See electric rates as well as criteria for water services within the service boundary.

Learn more about data centers by viewing this brochure.