Riverside Public Utilities
COVID-19/Coronavirus Update
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ATTENTION: Out of an abundance of caution, caused by COVID-19, the public counters at RPU Downtown Customer Service Center and Casa Blanca Customer Resource Center will be CLOSED to the public effective December 2, 2020, until further notice.

Bills may also be paid: online, by phone (951) 782-0330, by 311 mobile application, by mail, or by RPU’s Downtown Customer Service Center or Casa Blanca Customer Resource Center payment drop boxes.

311  & RPU Customer Service Call Center Hours:
RPU Customer Call Center (951) 782-0330
311 Call Center (951) 826-5311
Monday through Friday: 7:00 a.m. – 6:00 p.m.
Saturday: 8:00 a.m. – 1:00 p.m.
Sunday: CLOSED

For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330.

No utility shut-offs will be undertaken through the duration of the emergency.

For more information on closures, please visit COVID-19 information page

Riverside Public Utilities is an award-winning consumer-owned water and electric utility that has been providing efficient, reliable services throughout the City of Riverside since 1895.

We are committed to providing the highest quality water and electric services at the lowest possible rates to benefit the community.

Call (951) 782-0330 for 24-hour power/water emergencies.


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Latest News

City of Riverside Approves Plan to Help Businesses With Utility Costs

Released 01/20/2021

New program allows businesses hurt by COVID-19 to apply their deposits to their account balance

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Small Business Deposit Credit (SBDC)

Released 01/15/2021

The Small Business Deposit Credit Program is designed to assist and provide relief to the local small business community adversely impacted by COVID-19 restrictions.

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Understanding PFAS

Released 12/8/2020

Learn more about PFAS

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Visit the newsroom for the latest, most up-to-date RPU news.

Riverside City

Upcoming Changes to Both Water and Electric Rates

Utility 2.0

Utility 2.0

The utility industry is undergoing its biggest changes yet.





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